Subject:                      Call Quality Issues Who it affects:          All SJC Employees Details: Please be advised that we are experiencing intermittent call quality issues with the college telephone system.  Technicians are working diligently with our vendor to help resolve this …

Call Quality Issues Read more »

Tagged with: , ,

Because the VoIP system used at San Jacinto College is network-based, it’s possible that some employees may experience connection issues following a campus-wide power outage. Once power is restored, users may come across issues such as a missing dial tone …

VoIP Tip: The #1 Troubleshooting Step for Your Telephone Read more »

Tagged with: , , , ,

Because the VoIP system used at San Jacinto College is network-based, it’s possible that some employees may experience connection issues following a campus-wide power outage. Once power is restored, users may come across issues such as a missing dial tone …

VoIP Tip: The #1 Troubleshooting Step for Your Telephone Read more »

Tagged with: , , , , , ,

Following the network outage that occurred over the past week, many employees may have noticed an error message on their telephone displaying the following: This error typically occurs due to all VoIP telephones across the College attempting to reconnect to …

HTTP Authentication LIBWWW-UNKNOWN Error Read more »

Tagged with: , , , , , ,