Category Archives: Blackboard

SJC Blackboard Informational Announcement: Post-Maintenance Window Updates

SUBJECT: Post maintenance update

WHO IT AFFECTS: All Blackboard Users

DETAILS:

Update on Blackboard Maintenance:

As part of the effort to make continuous improvement we have done a review of the maintenance that was completed on our Blackboard production environment.  While we are pleased to announce that the upgrade went well, and after making some adjustments suggested by various users (thank you all for your feedback!), we have found the following three issues that we want to bring to your attention:

  1. It has been reported that changing the order of content items or columns in the gradebook is not functioning properly post upgrade.  Users were reporting that they were experiencing the same issue in IE and Chrome.  It was discovered that many of the computers on campus are still running an old version of Chrome and that updating Chrome will fix the problem.  To determine which version of Chrome you have click on the three vertical dots in the top right corner of browser just below the X you would click on to exit.  Next click HELP and then select “About Google Chrome.”  You want version 63.0.3239.132 or higher.  If you have an older version of Chrome you will need to put in a request with Tech Support (techsupport@sjcd.edu) to have yours updated.
  2. It was discovered that doing a course copy has resulted in the name of the course that is being copied into is changing to the name of the course that is being copied from.  If you have done a course copy check to make sure that the name hasn’t changed.  If the name has changed please let us know at Blackboard Support, and we will change it back for you.  The official statement from Blackboard regarding this issue is as follows: “The status of the Known Issue associated with your case has been updated to Pending Release to show that we have confirmed this is a bug that is planned to be fixed in a specific future release of Learn, but that release is not yet available.”
  3. Some users have reported that when they login to Blackboard they are unable to see the course menu on the left side of the screen.  This is due to responsive web design used in the new version of Blackboard.  To fix this issue in Chrome, click on the three vertical dots on the top right of your screen and reduce the zoom until the menu no longer disappears.  For more information on this issue see https://developers.google.com/web/fundamentals/design-and-ux/responsive/

Blackboard Support Team

San Jacinto College – Educational Technology

8060 Spencer Hwy. | C.1-218| Pasadena, TX 77505

On-Campus:  2084

Off-Campus:  281.542.2084

Email: bbsupport@sjcd.edu

EdTech Open Labs and Support Opportunities

Happy new year and welcome to the spring 2017 semester! EdTech staff are ready to support you this week as you prepare for the new semester.

As you review this week’s College Community Schedule, be sure to note the following EdTech events.

  • Distance Learning Faculty Meeting, Monday, January 9 at 1:30 pm, Central Campus, Slocomb Auditorium (This meeting is held for all full-time faculty teaching distance learning courses. Part-time faculty should consult with their Department Chairs.)
  • EdTech Open Lab – Central Campus, Tuesday, January 10 at 9:00 am, C-1.219
  • EdTech Open Lab – South Campus, Thursday, January 12 at 1:00 pm, S-12.214
  • EdTech Open Lab – North Campus, Friday, January 13 at 9:00 am, N-2.207

For training and course preparation support outside of scheduled open lab sessions, faculty are encouraged to contact their campus Instructional Designers.

EdTech looks forward to working with you in 2017!

Blackboard Support – Informational Announcement

SUBJECT:   Blackboard Maintenance

WHO IT AFFECTS: All Blackboard Users

DETAILS:

Blackboard will be undergoing maintenance and will be unavailable between 2:00 am and 8:00 am on Thursday February 18.

If you have any questions regarding this announcement, please contact us at:

Blackboard Support Team

San Jacinto College – Educational Technology

8060 Spencer Hwy. | C.1-218| Pasadena, TX 77505

On-Campus:  2084

Off-Campus:  281.542.2084

Email: bbsupport@sjcd.edu

EdTech Connect – February 2016: Bb Tip, Expo and Training Dates

The second edition of EdTech Connect, our monthly newsletter, has launched.

Review the February edition for a Blackboard tip on grouping your Bb My Courses list, dates for upcoming training events, and information about the Technology Expo hosted by EdTech and ITS during the College Community Day later this month.

Each month the newsletter is emailed out to all college employees. If you did not receive that email or you would like to review archives, please visit our EdTech Connect Archives page.

We look forward to connecting with you!

EdTech Connect:  February 2016
February 2016 edition of the Educational Technology Department newsletter

SJC Blackboard Course Site Template Updates

The SJC Blackboard course template was revised during the Summer of 2015 to reflect additions made in the 5th edition of the Quality Matters rubric.

This template, originally developed for the 201420 course sites is an updated template with content to help meet the minimum course presence expectations and Quality Matter (QM) standards. The infographic below details features in this new template. You can download a PDF copy of this infographic: Understanding Bb Course Template.

QM Template Sept 2015 Update

 

Support staff and resources are available to help faculty in course design, with Bb training, or in meeting the QM standards.

Contact information for Instructional Designers, Blackboard Support and Multimedia Specialists can be found via the People Page of the EdTech blog at http://www.sanjac.edu/edtech .

Kaltura Browser Compatibility

To our Kaltura users,

As you may be aware, the new version of the Chrome browser and Microsoft’s recent release of the Edge browser do not support Java plugins. Due to this recent change, the Kaltura Screen Recorder (KSR) will not be supported in the following browsers due to the Java dependency:
• Google Chrome; Version 45 & up
• Microsoft Edge; All Versions

Kaltura has advised to use one of the following browsers to avoid the loss of KSR functionality:
• Firefox
• Safari
• Internet Explorer

The Kaltura team is actively working on a solution for users and expects to have a more permanent solution in the final quarter of the year. They will notify San Jacinto College as soon as they have more information on what will be included and when we can expect the release.

Where can I get more information?
• If you have any other questions or concerns, please contact one of your campus Instructional Designers.

Blackboard Support – Informational Announcement –

SUBJECT:   Blackboard Upgrade – August 2015

WHO IT AFFECTS: All Blackboard Users

DETAILS:

The San Jacinto College  Blackboard system has been successfully upgraded. We are still finalizing updates on the Kaltura, Smarthinking, and WebAssign building blocks and expect these to be finalized by 8/18/2015.

At this time we are releasing Blackboard to faculty and students for normal operations. 

You can obtain information on the new Blackboard features on the EdTech blog site http://sjcblogs.sanjac.edu/edtech/

There will also be open lab sessions this week as follows:

Thursday, August 20, 2015

Central Campus, C-1.219, 9:00 -11:00 am
South Campus, S-12.214, 2:00 – 4:00 pm

Friday, August 21, 2015

North Campus, N-2.207, 9:00 – 11:00 am

If you find that a component is not working as expected during your use of the system notify Blackboard Support for assistance.

Blackboard Support Team
San Jacinto College – Educational Technology
8060 Spencer Hwy. | C.1-218| Pasadena, TX 77505
On-Campus:  2084
Off-Campus:  281.542.2084

Email: bbsupport@sjcd.edu

 

Blackboard Upgrade – Feature Improvements

In addition to the new features included as part of the scheduled Blackboard upgrade, there are also a number of improvements made to features currently a part of the environment. This post will provide details as to these improvements.

Contact an instructional designer at your campus to for questions or to schedule additional Blackboard training.

Blackboard Upgrade Feature Review – Anonymous Grading

Anonymous grading practices are adopted by faculty to add a layer of impartiality and fairness to assignment grading. Faculty who’ve adopted this practice – or those interested in exploring the concept – will be excited to learn about the anonymous grading feature coming to the San Jac instance of Blackboard as part of our August upgrade.

After the upgrade, faculty can enable the anonymous grading feature in the grading options for a course assignment. Faculty can elect to schedule a date to disable anonymous grading or remove the student anonymity once all submissions are graded.

It is important to understand that anonymously graded assignments are not included in course average calculations or in Grade Center reports until anonymity is disabled – by date or once all submissions are graded.

Students are made aware of anonymously graded assignments when uploading their assignments and when reviewing grades through the My Grades tool. However, we do recommend faculty using the anonymous grading practice inform their students so they avoid including identifying information within the file they are submitting. 

full write-up of the anonymous grading feature is available from the Blackboard Help website. Or take a few minutes to review the Blackboard OnDemand video below.

Contact an instructional designer at your campus to for questions or to schedule additional Blackboard training.

Blackboard Upgrade Feature Review – Date Management Tool

Setting availability and due dates for items and assignments in Blackboard is important so information is clear and readily available to students.  However, it can be very time consuming to update these dates as you reuse content from semester to semester.

The Date Management Tool is one of the improvements the College will pick up as part of the Blackboard upgrade scheduled for August 2015. Using this tool, instructors can more easily adjust availability and due dates for their course within one convenient location.

All Blackboard items with dates are supported by date management,. These include:

  • Content, such as items, files, and audio.
  • Assessments, such as tests, surveys, and assignments.
  • Tools, such as discussions, blogs, journals, and announcements.
  • Manual grade columns.
  • Course and organization tasks.

full write up of the data management tool is available from the Blackboard Help website. Or take a few minutes to review the Blackboard OnDemand video below.