HealthSelect Prescription Drug Program to have new plan administrator

Register for the Introduction to OptumRx webinar on Tuesday November 29 at 11 a.m. CT

 The Employees Retirement System of Texas (ERS) Board of Trustees awarded the third-party administrator contract for the HealthSelect Prescription Drug Program to OptumRx, an affiliate of UnitedHealthcare, Inc.

The four-year contract runs from January 1, 2017, through December 31, 2020. Caremark will continue to administer the HealthSelect Prescription Drug Program through December 31, 2016. Here are a few reminders about the change:

    • In late December, UnitedHealthcare will send a new combined medical and prescription benefits ID card with OptumRx information to HealthSelect participants.
    • New ID cards can be used beginning January 1, 2017. The new cards will replace both the current HealthSelect of Texas or Consumer Directed HealthSelect (UnitedHealthcare) ID card and the current HealthSelect Prescription Drug Program (Caremark) ID card.
    • Participants who use the prescription mail service pharmacy may want to order enough medication for use during the change.
    • OptumRx’s mail service pharmacy will be available beginning January 1, 2017. Participants with any active, refillable mail service prescriptions with Caremark will be transferred to OptumRx in early January. They will get a letter from OptumRx explaining the transfer of their refills and any next steps.

 

New program website and contact information:

You can visit http://www.HealthSelectRx.com for more program information about the change. The website has helpful resources such as the Locate a Pharmacy tool to find an in-network pharmacy through OptumRx, as well as answers to frequently asked questions. You can also contact customer care representatives toll-free at (866) 336-9371, TTY: 711.

Contact Caremark for current prescription drug coverage and claims information through December 31, 2016.

For questions about current prescription drug coverage and costs through the end of this year, call Caremark toll-free at (888) 886-8490. You can view your claims with Caremark online through December 31, 2019 at http://www.Caremark.com/ers.

 

Meet OptumRx at the webinar

Register for the upcoming webinar, Introduction to OptumRx , to learn about the new administrator of HealthSelect Prescription Drug Program on Tuesday, November 29 at 11 a.m. CT.