Virtual Private Network (VPN)

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ITS provides Virtual Private Networking (VPN) capabilities for College employees to access materials and resources from any location with a high-speed internet connection. The Secured SSL VPN allows for a secure and convenient method of accessing San Jacinto College resources remotely. The following information provides an overview of the VPN connection method, as well as instructions on how to utilize this service.


Table of Contents

View/download a detailed PDF version of this document by clicking here.

Install & Setup Pulse Secure
Accessing Files on the Network
Create a Remote Desktop Connection for PC Users
Terminate Your Session
Uninstall Network Connect for PC Users
Uninstall Network Connect for Mac Users


Pulse Secure on SJC Laptops

If you are going to need to use Pulse to access the College network offsite, please make sure that the software is installed on your laptop first. If Pulse is not installed, contact Tech Support in advance so that Pulse can be installed while your laptop is still on-campus.

Install & Setup Pulse Secure (Personal Computers)

      1. To install Pulse Secure on your personal computer, please click on the appropriate link for your computer operating system from the list below:
      2. Download and run the application.
      3. The Pulse Secure Setup Wizard will appear. Click Next.
      4. Click Install to begin the installation.
      5. Click ‘Yes’ if you receive a message asking if you want to allow this app to install software on your PC.
      6. Please allow a few minutes for the software to install on your computer.
      7. Click the Finish button to exit the Setup Wizard.
      8. Once you exit the Setup Wizard, you should see an icon similar to the image below. Pulse Secure Icon
      9. Double-click on the icon and the Pulse Secure pop-up window will appear.
      10. Click the ‘+’ button to create a new connection.
      11. For the type of connection, select Policy Secure (UAC) or Connect Secure (VPN).
      12. For the name, you can type in ‘SJC VPN’
      13. For the Server URL, type in: secure.sjcd.edu
      14. When you are finished, click Add.
      15. Once you are brought back to the Pulse Secure pop-up window, click Connect.
      16. You will be asked to log in.
        • Your username will be your firstname.lastname
        • Your password will be your network password
      17. Click Save Settings.
      18. Click Connect.
      19. The icon in your system tray will now indicate that you are connected to the College network. Secure Connected

Once you are connected to the College network, you may now use applications and websites as if you were sitting in your office on campus. This includes network shares, remote desktop, internal page, etc.

 

 

Accessing Files on the Network

The College network drives such as G, H, and P are not mapped automatically to your personal computer. You will need to manually map or access the drive yourself.

To access a network drive, you can perform one of the following steps:

  1. Open Windows Explorer (Windows OS) and type in the network drive path you with to access.
  2. Map the network drive(s) manually on your PC or Mac.
    • Windows OS:
    • Depending on your Operating System, double-click the Computer or This PC icon on your desktop.
    • Click Map network drive
    • Select the drive letter you wish to map (G, H, P, etc.)
    • Type in the particular share/drive you would like to map.
    • Examples of drives are listed below:
    • \\d-empstor01\groups\ for the “G: drive”
    • \\district\public\ for the “P: drive”
    • \\d-empstor01\firstname.lastname$ for the “H: drive”
    • Select Reconnect at logon.
    • Click Finish. If you are prompted to enter your network credentials, make sure you include the domain in the username. For example: main\firstname.lastname
    • Mac:
    • Click Go and then click Connect to Server.
    • In the ‘Server Address’ field, type in the particular share/drive you would like to map.
    • Examples of drives are listed below:
    • smb: //fshome.main.sjcd.edu/Groups for the “G: drive”
    • smb://district.main.sjcd.edu/Public for the “P: drive”
    • smb://fshome.main.sjcd.edu/firstname.lastname$ for the “H: drive”
    • Click Connect.
    • If you have access to the share, it should mount on your desktop immediately. If not, click on Finder, select Preferences and ensure that the Connected Servers checkbox is checked under the General tab.

Notes:

  • If an authentication window appears, you will need to enter your network credentials to access that specific share.
  • The G and P drives will take some time to populate when their windows are opened for the first time due to the amount of information stored on them.

Create a Remote Desktop Connection for PC Users

      1. Click the Start button and/or
      2. In the ‘Search Programs and Files’ (Search the web and Windows) field type in mstsc.
      3. The Remote Desktop Connection dialog box should now appear.
      4. Type in your computer name in the ‘Computer’ field.
      5. Click Connect.
      6. You will be prompted for your username and network password. When entering your username, make sure to include the domain. For example: main\firstname.lastname
      7. You will now be connected to your office computer.

Terminate Your Session

      1. When you are ready to disconnect from the College network, simply right-click the Pulse Secure icon in the system tray (Windows OS), select the VPN Connection, and click Disconnect. Note: Mac users can disconnect by going to the Pulse Secure window and clicking Disconnect.

Uninstall Network Connect for PC Users

Once you have successfully installed and tested Pulse Secure, you can uninstall Network Connect from your computer (if applicable).

      1. Go the Control Panel
      2. Click Programs and Features
      3. Click Network Connect
      4. Select Uninstall/Change and follow the instructions on the screen to remove the application.
      5. Also, uninstall the other Network Connect add-ons such as: Juniper Networks, Inc. Setup Client and Juniper Networks, Inc. Setup Client ActiveX Control Applications.

Uninstall Network Connect for Mac Users

Once you have successfully installed and tested Pulse Secure, you can uninstall Network Connect from your Mac (if applicable).

    1. Navigate to Finder > Applications > Launch Network Connect
    2. Click Network Connect (next to the Apple icon on the top left side)
    3. Select Uninstall
    4. Under Finder, click on username > Library > Logs > Juniper Networks and place the Network Connect folder in the trash.
    5. Empty the Trash

For visual instructions on completing this task on a Mac, please visit https://kb.pulsesecure.net/articles/Pulse_Secure_Article/how-to-manually-remove-network-connect-in-mac-os-x-KB16265