Blog Archives

Call Quality Issues

Subject:                      Call Quality Issues Who it affects:          All SJC Employees Details: Please be advised that we are experiencing intermittent call quality issues with the college telephone system.  Technicians are working diligently with our vendor to help resolve this

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VoIP Tip: The #1 Troubleshooting Step for Your Telephone

Because the VoIP system used at San Jacinto College is network-based, it’s possible that some employees may experience connection issues following a campus-wide power outage. Once power is restored, users may come across issues such as a missing dial tone

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VoIP Tip: The #1 Troubleshooting Step for Your Telephone

Because the VoIP system used at San Jacinto College is network-based, it’s possible that some employees may experience connection issues following a campus-wide power outage. Once power is restored, users may come across issues such as a missing dial tone

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HTTP Authentication LIBWWW-UNKNOWN Error

Following the network outage that occurred over the past week, many employees may have noticed an error message on their telephone displaying the following: This error typically occurs due to all VoIP telephones across the College attempting to reconnect to

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Available Telephone Accessories

San Jacinto College employees are welcome to purchase additional accessories for their VoIP telephone. Items available include corded headsets, wireless headsets, longer handset cables, and wall mount kits.

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Latest VoIP News

Welcome back! We hope everyone had a great holiday break! To kick off the new year, we wanted to provide additional key information and a status update on San Jac’s upcoming telephone system.

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Update on SanJac’s New Telephone System

ITS and Verizon are continuing to complete all necessary tasks in order to successfully transition San Jacinto College to the new telephone system.

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Update on SanJac's New Telephone System

ITS and Verizon are continuing to complete all necessary tasks in order to successfully transition San Jacinto College to the new telephone system.

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Reminder Regarding SanJac's Upgrade to VoIP

Our ITS Team has been steadily working with Verizon on deployment of new VoIP phones on all San Jacinto College campuses.  Delivery and installation of the new phones are still in progress and will continue through December 10th.

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Reminder Regarding SanJac’s Upgrade to VoIP

Our ITS Team has been steadily working with Verizon on deployment of new VoIP phones on all San Jacinto College campuses.  Delivery and installation of the new phones are still in progress and will continue through December 10th.

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