Blog Archives

Kudos: Helpful Support

From Lisa Lopez: Michelle and AJ, A million thanks!  I wanted to let you both know of your employee’s great support in fixing any issues I may have as a computer user.  Today a problem arose out of a program …

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Office 2010 Quick Reference Guides

With the upcoming release of Office 2010 on office computers, here are some quick reference guides provided free of charge by CustomGuide.com, that will help you get acquainted with this upgrade to our Office Suite.

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Kudos: Blackboard Support

From Martha Sells, I am not sure who they report to, but I wanted to send a kudos on the IT team over here.  Carolina Aguilar and her team did a fabulous job in getting us moved into our temporary …

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Failover Testing of SJC’s email system

In preparation for hurricane season ITS will be performing failover testing of SJC’s email system beginning on Saturday, June 18 at 12pm and ending on Sunday, June 19 at 12pm.

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Failover Testing of SJC's email system

In preparation for hurricane season ITS will be performing failover testing of SJC’s email system beginning on Saturday, June 18 at 12pm and ending on Sunday, June 19 at 12pm.

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Technology Resources Orientation

San Jacinto College offers employees a wide range of technology resources to mediate and facilitate instruction. The Technology Resources Orientation document (opens in a new window as a PDF) provides employees of San Jacinto College an overview of technology services provided …

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HTTP Authentication LIBWWW-UNKNOWN Error

Following the network outage that occurred over the past week, many employees may have noticed an error message on their telephone displaying the following: This error typically occurs due to all VoIP telephones across the College attempting to reconnect to …

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Office 2010 Installation at San Jacinto College

Technology Services has begun the process of upgrading the Office suite from Office 2003 to Office 2010. At this time, computer labs, student centers, and libraries will receive the upgrade starting May 14th and concluding on  All windows office computers …

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Internet Explorer 8 is Here

On the week of May 2nd, ITS updated the version of Internet Explorer on all Windows Office Computers. We moved from Internet Explorer 7(IE7) to Internet Explorer 8(IE8). This upgrade was undertaken to address issues that have been occurring for …

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Technical Support Online

Did You Know? We now have online technical support for students and employees available at https://techsupport.sanjac.edu.

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