Blog Archives

VoIP Tip: The #1 Troubleshooting Step for Your Telephone

Because the VoIP system used at San Jacinto College is network-based, it’s possible that some employees may experience connection issues following a campus-wide power outage. Once power is restored, users may come across issues such as a missing dial tone

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Available Telephone Accessories

San Jacinto College employees are welcome to purchase additional accessories for their VoIP telephone. Items available include corded headsets, wireless headsets, longer handset cables, and wall mount kits.

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VoIP How-Tos Available at Tech Support Online

Have questions regarding how to complete various tasks on the new VoIP phones? ITS has published a variety of documents that provide step-by-step instructions on how to manage calls and configure your phone to your liking. Topics available include:

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Kudos: VoIP Implementation

From Linda Pennington, I recently met with a group of individuals from the North Campus that included personnel from the Vice President for Learning’s Office and Division Operations Managers to discuss the new Telephone Service Request form.

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Kudos: Phones

From Bill Raffetto and Debbie Westmoreland, Brian, I wanted to thank you for your patience and help this morning with our phones. Thanks to you we are now in good shape. I appreciate your willingness to go the extra step.   

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Latest VoIP News

Welcome back! We hope everyone had a great holiday break! To kick off the new year, we wanted to provide additional key information and a status update on San Jac’s upcoming telephone system.

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Update on SanJac's New Telephone System

ITS and Verizon are continuing to complete all necessary tasks in order to successfully transition San Jacinto College to the new telephone system.

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Update on SanJac’s New Telephone System

ITS and Verizon are continuing to complete all necessary tasks in order to successfully transition San Jacinto College to the new telephone system.

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Reminder Regarding SanJac's Upgrade to VoIP

Our ITS Team has been steadily working with Verizon on deployment of new VoIP phones on all San Jacinto College campuses.  Delivery and installation of the new phones are still in progress and will continue through December 10th.

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Reminder Regarding SanJac’s Upgrade to VoIP

Our ITS Team has been steadily working with Verizon on deployment of new VoIP phones on all San Jacinto College campuses.  Delivery and installation of the new phones are still in progress and will continue through December 10th.

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