Blog Archives

Microsoft Portal Slowness

Subject:                     Microsoft Portal Slowness Who it affects:         Microsoft Portal Users Details: There is an issue affecting all Microsoft O365 customers that appears as intermittent slowness or connectivity issues impacting the ability to login into the Microsoft Portal page https://portal.office.com.   At

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Office 365 Advanced Threat Protection (ATP)

As part of our ongoing cybersecurity initiative to protect the College’s network, infrastructure, and clients from malware and unsafe links, Office 365 Advanced Threat Protection (ATP) will be enabled for all SJC Employees on (date TBA). ATP analyzes incoming email

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Change Default “Reply All” to “Reply” (Outlook on the Web)

By default, the reply settings in Outlook on the Web is “reply all”. This may cause users to inadvertently reply to all users in an email thread when they intended to reply just to the sender. To reply or forward

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Office 365 Portal Sign-in Changes

Subject:  Office 365 Portal Sign-in Changes Who it affects:  All O365 Users For those accessing Office 365 via the web portal, please be advised that on Saturday, May 12th, 2018, ITS will implement a streamlined login process. Users will no

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How to: Join a Virtual Interview or Meeting through Skype for Business (External Users)

San Jacinto Community College uses Skype for Business as a tool for hosting virtual meetings, interviews and discussions. All faculty, staff and students have access to Skype for Business through their Office 365 account. For those who are not part

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Error: Please contact your admin. It looks like they haven’t assigned you a license for the Office desk apps

When you attempt to download and install Office 365 on your personal device and you obtain the following message, “Please contact your admin. It looks like they haven’t assigned you a license for the Office desk apps”, this is due to your

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iOS 11 Mail Issue with Office 365 Email

Subject:                     iOS 11 Mail Issue with Office 365 Email Who it affects:           iOS 11 users using Apple’s native Mail app Details: Please be advised, iOS 11 users using the native Mail app may not be able to send or

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What is the Clutter Feature?

Last year, Microsoft added a new feature for Office 365 customers that helps filter low-priority email called “Clutter.” Clutter is similar to an anti-spam filter as it moves less important email (based on your reading habits) into a ‘Clutter’ folder,

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Reminder: Office 365 Migration

Please be advised that our cutover to Office 365 will begin at 5:00p.m., Friday May 22nd and end at 5:00a.m., Tuesday, May 26th.  Email services will be completely unavailable during this time.  Please save all work and shut down your

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Office 365 Migration – What to Expect

Starting the evening of May 22nd, San Jacinto College will be making the switch to Office 365. Email will be unavailable through the Memorial Day weekend. Office 365 is Microsoft’s cloud based service that provides email, calendaring, Office applications and

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