Blog Archives

What is adware, spyware, and malware?

Security threats are everywhere. The threats we are focusing on this time are the inadvertently installed applications known as adware, spyware, and malware. If you use a computer that has access to the Internet then you are vulnerable to get …

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Remove Background Tool in Office 2010

Did you ever take a picture or find a picture online that you wish you could use for a brochure, newsletter, album, etc. but wished you could remove the background image? Office 2010 brings a new feature available with most …

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SJC Wallpaper on Computers

If you have recently visited any of the Open Labs located in the Interactive Learning Center or you’ve checked out a laptop from ITS, you may have noticed the new SJC wallpaper on these computers. If you are interested in …

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Provide Feedback Through Tech Support Online

One of the great things about Tech Support Online (TSO) is the capability to obtain feedback from employees and students regarding the content provided. Within each how-to document, there is a section available that allows users to report whether or …

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Locate the Computer Name on Windows XP, Windows 7, and MAC

A computer’s name is a unique identifier that is given to each computer on our network. Computer names are extremely helpful to our techs when tickets are submitted to install or troubleshoot peripherals, software, and hardware. Below are instructions on …

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Find My Classroom

San Jacinto College is updating signage for many of our campus buildings and rooms to standardize campus way finding information. As a result, your schedule/bill may or may not reflect current signage. Signage changes will occur in phases beginning with …

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Office 2010 Quick Reference Guides

With the upcoming release of Office 2010 on office computers, here are some quick reference guides provided free of charge by, that will help you get acquainted with this upgrade to our Office Suite.

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Technology Resources Orientation

San Jacinto College offers employees a wide range of technology resources to mediate and facilitate instruction. The Technology Resources Orientation document (opens in a new window as a PDF) provides employees of San Jacinto College an overview of technology services provided …

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HTTP Authentication LIBWWW-UNKNOWN Error

Following the network outage that occurred over the past week, many employees may have noticed an error message on their telephone displaying the following: This error typically occurs due to all VoIP telephones across the College attempting to reconnect to …

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VoIP How-Tos Available at Tech Support Online

Have questions regarding how to complete various tasks on the new VoIP phones? ITS has published a variety of documents that provide step-by-step instructions on how to manage calls and configure your phone to your liking. Topics available include:

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