Blog Archives

How to: Resolve USB-C Cable Issues

How to Resolve: USB-C Cable is not lighting up Keyboard, mouse, monitor(s), and/or mouse are not working properly Troubleshooting Steps: Unplug the power cable from the docking station Unplug USB-C cable from laptop Leave unplugged for one minute After waiting

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SJC Laptop Safety: Docking & Undocking

Many faculty and staff who are accustomed to having a desktop computer may find the transition to a laptop slightly challenging; especially when provided a docking station, monitor(s), and other peripherals that allow them to retain that “desktop feel” when

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