Blog Archives

Provide Feedback Through Tech Support Online

One of the great things about Tech Support Online (TSO) is the capability to obtain feedback from employees and students regarding the content provided. Within each how-to document, there is a section available that allows users to report whether or …

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Kudos: Blackboard Support

From Martha Sells, I am not sure who they report to, but I wanted to send a kudos on the IT team over here.  Carolina Aguilar and her team did a fabulous job in getting us moved into our temporary …

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VoIP How-Tos Available at Tech Support Online

Have questions regarding how to complete various tasks on the new VoIP phones? ITS has published a variety of documents that provide step-by-step instructions on how to manage calls and configure your phone to your liking. Topics available include:

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ITS Enhances Customer Care

Information Technology Services at San Jacinto College has created a new Customer Care team as part of the ITS Customer Services department directed by Anita Jones. The Customer Care team will be managed by Alistair Boudreaux and Stacy Divin will …

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