Training Resources

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Would you like to become more familiar with Office 365 and learn what it can do? If you said “yes”, feel free to browse through the links below and become an expert in no time! Even the most advanced users will find something useful and new.




Documentation & How To’s

4 comments on “Training Resources
  1. Raquel Osuna says:

    when i tried to empty my delete folder a prompt came up with the following.

    “Outlook is synchronizing local changes made ot items in this folder. You cannot remove the folder until synchronization with the server is complete.”

    is this prompt supposed to pop up? I just clicked on ok but nothing is happening.

    • Norberto.Valladares says:

      Good Morning Ms. Osuna,
      We have heard from a few employees that they are also encountering this issue. Luckily, there is an easy and painless workaround. At your convenience, using Internet Explorer, go to: Your username will be: main\firstname.lastname and your password is your network password. Once logged in, go ahead and right-click on the Deleted Items folder. Then, click on Empty Deleted Items. Click OK when asked if you are sure that you want to delete all the items and subfolders in the Deleted Items folder. Depending on how many items you have in the Deleted Items folder, it can take a few minutes for the emails to be deleted.
      If you still encounter any difficulties with this, please feel free to contact me:

  2. cheryl mott says:

    I was looking at the tutorials and I do not have the quick access toolbar. How do I get this to show up.

    • Norberto.Valladares says:

      Hello Ms. Mott. In order to add items to the Quick Access Toolbar, please click on File, then Options, and then click on the Quick Access Toolbar. From here, you’ll be able to add items such as Print, Print Preview, Automatic Replies, etc. Please let me know if you need additional assistance.

      Thank you,
      Norberto Valladares

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