Banner Maintenance Scheduled Outage

Subject: Banner Maintenance Scheduled Outage Starting: Saturday, Nov. 11, 2017 at 12:01 a.m. Ending: Sunday, Nov. 12, 2017 by 6 a.m. Who it affects: All Banner and SOS Users   This Saturday, Nov. 11, at 12:01 a.m., Banner and SOS

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Error: Please contact your admin. It looks like they haven’t assigned you a license for the Office desk apps

When you attempt to download and install Office 365 on your personal device and you obtain the following message, “Please contact your admin. It looks like they haven’t assigned you a license for the Office desk apps”, this is due to your

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Banner Maintenance Scheduled Outage

Subject: Banner Maintenance Scheduled Outage Starting: Saturday, Oct. 21, 2017 at 12:01 a.m. Ending: Sunday, Oct. 22, 2017 by 6 a.m. Who it affects: All Banner and SOS Users Details: This Saturday, Oct. 21, at 12:01 a.m., Banner and SOS will

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SOS Website Login Button

Subject: SOS Website Login Button Who it affects: All SOS Users   Please be advised that on November 11, 2017, a new login button will be added to the SOS login page as part of an upgrade to our systems.

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Sky Advanced Threat Protection

Cyber security involves protecting the information and systems we rely on every day. The increasing volume and sophistication of cyber security threats and increasing internet bandwidth needs, demand that we remain vigilant about securing our systems and information. The College

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Scheduled Network Maintenance

Subject:                     Scheduled Network Maintenance Who it affects:           All SJC Employees Details: Please be advised, we will be upgrading our internet circuit this Saturday, September 30th, between 8:00pm – 11:00pm. Internet services inside the college may have brief interruptions during

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iOS 11 Mail Issue with Office 365 Email

Subject:                     iOS 11 Mail Issue with Office 365 Email Who it affects:           iOS 11 users using Apple’s native Mail app Details: Please be advised, iOS 11 users using the native Mail app may not be able to send or

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Polycom Video Conference Update

Subject:          Polycom Video Conference Update Starting:         Monday, September 25, 2017 Ending:           Thursday, September 28, 2017 Who it affects: All SJC Employees Details: Starting Monday, September 25, 2017 through Thursday, September 28, 2017, the Polycom Video Conferencing Systems

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How to: Locate the Computer Name on a Windows 7, Windows 10, and a Mac computer

A computer’s name is a unique identifier that is given to each computer on our network. Computer names are extremely helpful to our techs when tickets are submitted to install or troubleshoot peripherals, software, and hardware. Below are instructions on

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Kudos: Laptop

From Shannon Solis: I wanted to share that Vincent got my math type up and running and I appreciate his help getting this done and being very helpful. Tech support I know gets a lot of calls and I appreciate

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