Internet Bandwidth and Redundancy Upgrade

Subject:                     Internet Bandwidth and Redundancy Upgrade

Who it affects:           All SJC Employees & Students

Details:

Please be advised, our technicians will perform an upgrade to our Internet connection beginning at 5:00pm on Friday, July 20, 2018.

All Internet connectivity into and out of the college will be chronically unavailable.  This means that all remote access to the following systems will be affected:

  • Banner
  • SOS
  • Blackboard
  • Portions of the College Website
  • Cornerstone
  • Voicemail
  • VPN
  • Staff VDIs

This should not affect internal network communications between campuses.  All services are anticipated to be restored before 10:00pm on Sunday, July 22nd.  If the upgrade is completed ahead of schedule, a follow-up announcement will be sent out.

We apologize for any inconvenience this may cause and appreciate your patience as we continue to improve our systems.

If you have any questions regarding this announcement, please contact Tech Support.
Our contact information is:

TechSupport@sjcd.edu
On-Campus: 6137
Off-Campus: 281-998-6137

Date Announced:  Tuesday, July 3, 2018

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Posted in Outages & Alerts

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