Banner 9 Export Issue

Subject:                   Banner 9 Export Issue

Who it affects:        All Banner Users

Details:

Please be advised we are currently experiencing an issue with the Banner 9 export feature.

The defect is preventing the export feature in the tools menu from working properly with our default data extract format settings.

The vendor’s upcoming July release resolves this issue.

In the meantime, please follow the steps in the document “Data Export Workaround” to restore export functionality.

Thank you for your patience as we work to improve our systems.

 

If you have any questions regarding this announcement, please contact Tech Support.

Our contact information is:

TechSupport@sjcd.edu

On-Campus: ext. 6137

Off-Campus: 281-998-6137

Date Announced:  Thursday, June 7, 2018

South

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Posted in Outages & Alerts
2 comments on “Banner 9 Export Issue
  1. Hi, I just wanted to thank you for writing the workaround. We needed it at Pueblo Community College (Pueblo, CO) when no one knew how to fix my supervisor’s ability to export data from SSASECQ. You are a lifesaver!

    Thanks again, Corey Shilling (IR Data Analyst)

    • Norberto.Valladares says:

      Thank you so much Corey for your feedback! It’s always great when we in higher ed are able to help each other out.

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