Please be advised, our technicians will be performing an upgrade to our SJCD Phone system.
Due to this upgrade, the following services will be unavailable beginning at 10:30pm, Friday, March 27th:
- Inbound and Outbound Calling
- Voicemail (Sending/Receiving)
- Web Subscriber Options (WSO) Website
- CMS Services
- Calabrio Call Recording (QM/WFM)
- Nice Call Recording
- One-X Mobile Website
- 2nd Nature Profile Management
- Avaya Site Administrator (ASA)
We are expecting complete service restoration by 6:30am, Saturday, March 28th. If you have any questions regarding this announcement, please contact Tech Support.
Our contact information is:
Date Announced: Monday, March 23rd , 2015