Monthly Archives: June 2012

Kudos: South Campus Customer Service

From Robin O’Toole: Just letting you know that Millie [Arbuckle] & Anthony [Sanderson] continue to be great support to me. I continually have trouble with these machines in the teaching theater. Millie & Anthony are AWESOME to assist me. Thank …

Kudos: South Campus Customer Service Read More »

Tagged with: ,

Banner Maintenance Scheduled Outage

Beginning at 6 a.m., this Saturday, June 30, 2012, Banner and SOS will be down for scheduled maintenance. All services will be restored by early Sunday morning, 6 a.m., July 1st.

Tagged with: , , ,

Outlook 2010: Editing Files in Outlook

One of the top tasks we do in Outlook is share and update files. Quite frequently, we’ll receive an email from a colleague that contains an attachment we are required to review/edit. In most cases, we’re dealing with documents that …

Outlook 2010: Editing Files in Outlook Read More »

Tagged with: , , ,

VoIP Tip: The #1 Troubleshooting Step for Your Telephone

Because the VoIP system used at San Jacinto College is network-based, it’s possible that some employees may experience connection issues following a campus-wide power outage. Once power is restored, users may come across issues such as a missing dial tone …

VoIP Tip: The #1 Troubleshooting Step for Your Telephone Read More »

Tagged with: , , , ,

VoIP Tip: The #1 Troubleshooting Step for Your Telephone

Because the VoIP system used at San Jacinto College is network-based, it’s possible that some employees may experience connection issues following a campus-wide power outage. Once power is restored, users may come across issues such as a missing dial tone …

VoIP Tip: The #1 Troubleshooting Step for Your Telephone Read More »

Tagged with: , , , , , ,

Kudos: State Reporting

From Wanda Munson: The CBM00S is the largest state report we run and it had been taking 4 or more hours to run. It just ran in 30 minutes. I can’t thank you enough for reconfiguring the system (or whatever …

Kudos: State Reporting Read More »

Tagged with: , ,