Provide Feedback Through Tech Support Online

One of the great things about Tech Support Online (TSO) is the capability to obtain feedback from employees and students regarding the content provided. Within each how-to document, there is a section available that allows users to report whether or not the solution solved a problem or answered their question.

By selecting Yes or No, you are essentially telling us what works and what doesn’t. ITS can then use this information to expand upon or improve available documentation that isn’t benefiting the SJC community.

Next time you use Tech Support Online, remember to check out this feature and let us know if your questions were answered. With your help, we can make TSO a helpful bank of ITS knowledge for all of SanJac!

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Posted in Featured, General I.T. Knowledge

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