Monthly Archives: September 2011

Provide Feedback Through Tech Support Online

One of the great things about Tech Support Online (TSO) is the capability to obtain feedback from employees and students regarding the content provided. Within each how-to document, there is a section available that allows users to report whether or …

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Locate the Computer Name on Windows XP, Windows 7, and MAC

A computer’s name is a unique identifier that is given to each computer on our network. Computer names are extremely helpful to our techs when tickets are submitted to install or troubleshoot peripherals, software, and hardware. Below are instructions on …

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Kudos: Thank you

From Ginger Lambert, I just want to give a big thanks to Jason Chan and Anna Witas for their quickness to respond and very helpful nature.  Your customer service is commendable and truly appreciated.  Thank you both very much.  Ginger

Kudos: parTest

From Edward Nichols, KJ [Ballah], I just wanted to thank you for the hard work over the past couple of days in regards to the parTest system. 

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Kudos: Project Support

From Bryan Jones, Good morning Rob – Just wanted to take a minute to tell you how pleased we are with the great work Jeff Tambrella is providing in support of our capital improvement projects.  He’s very knowledgeable, innovative and …

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