From Kelly Simons
I wanted to pass on to you how happy we were with our customer service from Norberto Valladares. He had the daunting task of setting up our firstname.lastname@example.org email and helping us to shape the structure to fit what we needed. He stuck with us the entire way (over several weeks), and continue to provide us with fabulous service until we were completely satisfied. I always get good service from your group, but Norberto went above and beyond to make us happy. I just wanted you to know.