VoIP How-Tos Available at Tech Support Online

Have questions regarding how to complete various tasks on the new VoIP phones? ITS has published a variety of documents that provide step-by-step instructions on how to manage calls and configure your phone to your liking. Topics available include:

  • Managing the Call Log
  • Conference Calling
  • Voicemail
  • Multi-Line Usage
  • Forwarding & Transferring Calls

Employees can access all available content regarding the new telephone system at Tech Support Online, by completing the following:

  • Visit Tech Support Online at https://techsupport.sanjac.edu/portal/ss/index.jsp(Remember, when accessing this site off campus, you will be required to log in before gaining access to available content.)
  • Click on Browse All Categories
  • Select Telephone Services


If you are unable to locate information regarding a particular feature or if you have any questions regarding available content, please forward your questions/comments to ITS Customer Care.


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