Tag Archives: Blackboard

Blackboard Support – Informational Announcement

SUBJECT:   Blackboard Maintenance

WHO IT AFFECTS: All Blackboard Users


Blackboard will be undergoing maintenance and will be unavailable between 2:00 am and 8:00 am on Thursday February 18.

If you have any questions regarding this announcement, please contact us at:

Blackboard Support Team

San Jacinto College – Educational Technology

8060 Spencer Hwy. | C.1-218| Pasadena, TX 77505

On-Campus:  2084

Off-Campus:  281.542.2084

Email: bbsupport@sjcd.edu

SJC Blackboard Course Site Template Updates

The SJC Blackboard course template was revised during the Summer of 2015 to reflect additions made in the 5th edition of the Quality Matters rubric.

This template, originally developed for the 201420 course sites is an updated template with content to help meet the minimum course presence expectations and Quality Matter (QM) standards. The infographic below details features in this new template. You can download a PDF copy of this infographic: Understanding Bb Course Template.

QM Template Sept 2015 Update


Support staff and resources are available to help faculty in course design, with Bb training, or in meeting the QM standards.

Contact information for Instructional Designers, Blackboard Support and Multimedia Specialists can be found via the People Page of the EdTech blog at http://www.sanjac.edu/edtech .

Kaltura Browser Compatibility

To our Kaltura users,

As you may be aware, the new version of the Chrome browser and Microsoft’s recent release of the Edge browser do not support Java plugins. Due to this recent change, the Kaltura Screen Recorder (KSR) will not be supported in the following browsers due to the Java dependency:
• Google Chrome; Version 45 & up
• Microsoft Edge; All Versions

Kaltura has advised to use one of the following browsers to avoid the loss of KSR functionality:
• Firefox
• Safari
• Internet Explorer

The Kaltura team is actively working on a solution for users and expects to have a more permanent solution in the final quarter of the year. They will notify San Jacinto College as soon as they have more information on what will be included and when we can expect the release.

Where can I get more information?
• If you have any other questions or concerns, please contact one of your campus Instructional Designers.